Personal Data Protection and Privacy Policy (KVKK)
1. Introduction
At Mirach Textile, the security of your personal data is of paramount importance to us. Under Law No. 6698 on the Protection of Personal Data (KVKK), we take all necessary precautions to ensure the accurate and secure processing, storage, and destruction of your personal data. This policy explains in detail how your personal data is collected, used, stored, shared, and destroyed.
2. Collection and Processing of Personal Data
Mirach Textile collects personal data through various methods. This data may be obtained from user interactions on our site or from information received from third parties.
2.1. Personal Data Collected
- Identity Information: Name, surname, e-mail address, telephone number, username, shipping address.
- Payment Information: Credit card information and payment transaction information (this information is processed securely through payment providers).
- Web Usage Information: IP address, browser information, site entry and exit times, pages visited.
2.2. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Processing your orders, making deliveries and making payments,
- Providing customer service and receiving feedback,
- Fulfillment of legal obligations,
- Developing our website and improving user experience,
- Sending notifications about marketing activities and campaigns.
3. Sharing of Personal Data
Mirach Textile may share your personal data with third parties only in the following cases:
- Service Providers: With payment gateways, shipping companies and other service providers only to the extent the business requires it.
- Legal Obligations: Due to legal obligations, your personal data may be submitted to the competent authorities (court, prosecutor's office, etc.).
4. Storage of Personal Data
Your personal data is stored for a specific period of time and processed only for its intended purpose. The storage period for your personal data is as follows:
- Shopping Transactions: After completion of your orders, they may be stored in accordance with legal regulations (e.g. 10 years for invoice data).
- Data for Marketing Purposes: Marketing data collected with user consent may be stored unless the user requests it.
5. Destruction of Personal Data
Your personal data is securely destroyed upon expiration of the storage period or upon request. Data destruction methods include:
- Data Stored Electronically: Data is permanently deleted using secure deletion software.
- Data Stored in Paper: Documents are physically destroyed or obliterated.
6. User Rights
Within the scope of KVKK, users have the following rights:
- Right to Data Access: You have the right to access and learn about your personal data.
- Right to Data Correction: You have the right to request correction of inaccurate or incomplete data.
- Right to Data Erasure: You have the right to request the deletion of your data.
- Right to Data Portability: You have the right to request that your data be ported to another service provider.
To exercise these rights regarding your personal data info@mirachtextile.com You can contact us at .
7. Security of Personal Data
Mirach Textile takes all necessary technical and administrative measures to ensure the security of your personal data. Our website uses secure encryption methods and secure servers for data transmission.
8. Compliance with Legal Regulations
Mirach Textile fully complies with the Personal Data Protection Law (KVKK) and other relevant legal regulations. The processing, storage, and protection of your personal data are carried out in accordance with these laws.
9. Contact Information
For any requests, complaints and information regarding your personal data, you can use the following communication channels:
- Email: info@mirachtextile.com
- Telephone: 03442170500