Frequently Asked Questions

1. What is the shipping cost?

  • Mirach Textile's shipping fee is a flat rate of 129.99 TL. However, shipping is free for orders of 1000 TL or more.

2. What payment methods do you accept?

  • You can make your payments with a debit card or credit card.

3. When will orders be shipped and how long will it take to deliver?

  • Once your order is processed, it is usually delivered to Sürat Kargo or HepsiJet within 3 business days. Sürat Kargo or HepsiJet delivers within 1-3 business days throughout Türkiye.

4. How can I return or exchange my products?

5. How is account security ensured?

  • Mirach Textile uses an SSL certificate to ensure the security of customer information. All payment transactions are processed in a secure environment.

6. How can I be informed about promotions and discounts?

  • You can subscribe to our newsletter or follow our social media accounts to be informed about new promotions and discounts.

7. How can I reach customer service?